FAQs

Can I buy You + I online?

Yes you can!  Click here to start shopping.

What countries do you ship to?

At this time we can only ship within the UK. Unfortunately we are unable to ship to the Channel Islands.

How much is shipping?

Shipping is free to Mainland UK and £2.50 to N. Ireland.

I placed an order online. When will I receive it?

You will typically receive your order in 1-3 business days.

How can I manage my subscription?

You can cancel your subscription at any time from your online account.

Can I return my online order?

As our products are perishable food items we are unable to accept returns.

Can I stock You + I in my business?

Yes, all of our products are available wholesale. Please see here for more information.

What is kombucha?

Kombucha is a fermented tea-based probiotic drink. It originated in China and has been consumed for thousands of years for it’s endless health benefits. It is believed to provide healthful micronutrients and beneficial bacteria to detoxify, aid in digestion and strengthen immunity.

What do I see in my kombucha?

Our Kombucha is raw, alive, natural and unpasteurised. Therefore you may see deposits in your bottle. These may include kombucha culture, yeast strands and sediment. All completely normal, safe to drink and signs of a healthy kombucha.

Does your kombucha contain alcohol?

Like most fermented products our kombucha contains trace amounts of alcohol. However, as it is such a small amount it is categorised as non-alcoholic.