Please note there is currently a 7 day processing time for online orders.

FAQs

Can I buy You + I online?

What countries do you ship to?

At this time we can only ship within the UK. Unfortunately we are unable to ship to the Channel Islands.

How much is shipping?

Shipping is free :)

I placed an order online. When will I receive it?

You will typically receive your order in 1-3 business days.

How can I cancel my subscription?

You can cancel your subscription at any time from your online account.

Can I return my online order?

As our products are perishable food items we are unable to accept returns.

Can I stock You + I in my business?

Yes, all of our products are available wholesale. Please see here for more information.

What do I see in my barley water?

Our barley water is made using real pearl barley and botanicals. To maximise the health benefits we don't filter the end product so you will likely see sediment/oils in the bottle. Shake it up before drinking!

What is kombucha?

Kombucha is a fermented tea-based probiotic drink. It originated in China and has been consumed for thousands of years for it’s endless health benefits. It is believed to provide healthful micronutrients and beneficial bacteria to detoxify, aid in digestion and strengthen immunity.

What do I see in my kombucha?

Our Kombucha is raw, alive, natural and unpasteurised. Therefore you may see deposits in your bottle. These may include kombucha culture, yeast strands and sediment. All completely normal, safe to drink and signs of a healthy kombucha.

Does your kombucha contain alcohol?

Like most fermented products our kombucha contains trace amounts of alcohol. However as it is such a small amount it is categorised as non-alcoholic.

Who created your illustrations?

The fine line illustrations on our packaging were hand drawn by the wonderfully talented Ryn Frank.